Overview
At Jeevan India Fashion House, we want you to be completely satisfied with your purchase. Since we deal in Wholesale & Retail of premium Indian fashion, please read our return and refund guidelines below.
- Return Window
Customers can request a return or exchange within 7 days of receiving their delivery. If 7 days have passed since your delivery, we unfortunately cannot offer you a refund or exchange. - Eligibility for Returns
To be eligible for a return, the clothing item must be unused, unwashed, unaltered, with all original tags attached, and in its original packaging. - Damaged or Wrong Items
If you receive a damaged, defective, or incorrect product, please email us at info@jeevanindia.com within 48 hours of delivery along with unboxing photos or videos. We will inspect the issue and arrange a free replacement or a full refund. - International Orders (Cross-Border)
For orders shipped outside India, returns and exchanges are accepted within our standard 7-day window. However, please note that customers are responsible for all return shipping costs, international customs duties, and taxes incurred during the return process, unless the item delivered was structurally damaged or incorrect. - Refund Process
Once your returned item is received and inspected by our team, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original credit card or method of payment within 5 to 7 business days. - Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some processing time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at info@jeevanindia.com.